Our consultancy is targeted work that helps you, our client. Specifically:

Email Marketing

• Sporting-goods manufacturer Kitbag.com found that their email marketing list had grown so large it took them nearly a week to physically send out their email updates. We recommended they purchase and install Lyris, which we think is the best e-mail management software going. The result? They were able to send out more emails in an hour than they had been able to send in total previously. We can transform your email communication as well. See more about our email services



• We can help you find out what you need to know. Our comprehensive report to the IDeA on webcasting was designed to find out whether there was any reason local councils could not offer or receive webcasting, and what the IDeA could do to help encourage its uptake. We discovered the root of the problem lay in the fact that busy IT managers hadn't had the time to find out the two simple things that would make webcasting easy. Also, councils needed to have well-documented business cases. We're now in the process of publicising both the technical fixes and the business rationale. And we've invented a solution specifically for councils. To find out more contact Annie

• We can help you get to the bottom of a problem: When you start with 35,000 pages on your website, like the a major bank in the City of London did, it's hard to know which pages to keep and which to throw away. Our audience research and usability tests were able to pinpoint the key functionality for the new site.